Helper Related ComplaintYour in-game name:Robert_CastelliDate of incident:13 March 2017Helper(s) involved:Santino_OrdonezThe rule(s) broken:Abuse In Helper.Evidence (SS/Video):
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Helper Related ComplaintYour in-game name:Robert_CastelliDate of incident:13 March 2017Helper(s) involved:Santino_OrdonezThe rule(s) broken:Abuse In Helper.Evidence (SS/Video):
I really can't see where you have abused here, I'm going to let Chris/Santino respond here before I make a decision however. It seems like a legitimate question.
Pending involved Helper.
I don't know really Jerrelle hi didn't what make only hi give me the warning for nothing because i am not use abuse in newbiechat i am only ask can nate make disbanned family.
I think i give me because hi didn't love/like me and hi can make it in helper it and hi give me the warning me for nothing.
And i don't know why i can't say it in newbie chat.
Thank you.
Yeah, in my opinion you were just simply asking if Nate has the authority to disband a family, script and server related however using /report would've been a better choice, /newb is also an acceptable place to ask. I can see you getting a removal of your mute and warning, however I'd like Chris to respond just in case there was something that happened above in the screenshot.
Thanks for the response.
I removed warn and mute right after, why are you still making a complaint?
You are helper and you mute me for nothing one helper cant make M/C in duty because you'r job its helping people and i know why you give it becuase it IC deal and i didn;t why with not reason you give me the warning and mute me i don't think what have you with me ic only please follor rules at helper team because this M/C can't make in helper team and i know why you remove it because you mutet me and you think i am dump wher i am say you in pm i will fc you for it,you unmutet me for 1sec and this i think its not M/C i think because hi dont like me and for this all hi need take stricke with not reason muted me.
Thank you by Robert Castelli.
Hello Robert.
I understand your frustration and the Community Helpers Team is very sorry and apologies on Santiano's behalf as well as for any inconvenience caused, Santiano will receive a verbal warning in regards to not giving enough due care and attention when performing his Helper duties, if this happens again it will result in a strike. Since he unmuted you straight after and removed your warning, I do believe a verbal warning is the best punishment for this complaint; mistakes happen here and there, and I'm sure you can relate to that.
Once again, thank you for bringing this to the attention of the Public Relations team.
Resolved.