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  1. #1
    Graphics Team Chief
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    2500 Posts2500 Posts2500 Posts2500 Posts2500 Posts Ezi Royal's Avatar
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    Computer shuts off and turns back on

    In-Game Name: Ezi
    Date: 02/01/2017
    Your Question:
    What? Can't a helper ask a question around here ;)

    Nah seriously my laptop keeps turning off and back on after about 5 minutes of run time not even running programs, I've tried blowing dust out, what could it be?



    Also got an ASUS Laptop with the problem link pasted below as a video.

    https://vid.me/Cuht
    Last edited by Ezi Royal; 1st January 2017 at 11:03 PM.

  2. #2
    Graphics Team Gangsta_James's Avatar
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    Quote Originally Posted by Ezi Royal View Post
    In-Game Name: Ezi
    Date: 02/01/2017
    Your Question:
    What? Can't a helper ask a question around here ;)

    Nah seriously my laptop keeps turning off and back on after about 5 minutes of run time not even running programs, I've tried blowing dust out, what could it be?

    Because of a lot of programs that keeps your computer slow & sometimes it may lead to B.S.O.D ((Blue Screen Of Death))?

  3. #3
    Graphics Team Chief
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    Quote Originally Posted by Gangsta_James View Post
    Because of a lot of programs that keeps your computer slow & sometimes it may lead to B.S.O.D ((Blue Screen Of Death))?
    I don't get the blue screen of death.

    Spoiler!

  4. #4
    Graphics Team Gangsta_James's Avatar
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    Quote Originally Posted by Ezi Royal View Post
    I don't get the blue screen of death.
    Just uninstall some of programs that may lead your computer easily shut down by installing some few updates to your laptop or computer..

    I've experienced that problem

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  6. #5
    6 Year Veteran Jimmy_Webzz's Avatar
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    Alright gonna need a few info on this

    1. Download Speccy and post the screenshot (make sure to take the ss while you are playing)
    2. Post the ss of your task manager tasks.

    Edit: What was one pretty weird video, try using the discard changes option, because using the save changes option will actuall reboot your pc.
    Last edited by Jimmy_Webzz; 2nd January 2017 at 02:35 AM.




    Spoiler!

    Currently: SAPD R1 - Officer, Q1 2017
    Spoiler!

  7. #6
    Old-School Veteran 500 Posts500 Posts500 Posts500 Posts500 Posts Power's Avatar
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    So you can't even get past the setup?

  8. #7
    Sector 9 Director Mando's Avatar
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    I had this problem 2 days ago on my pc it kept restarting What you need to do is get to safe mode and go to Windows system recovery or if you have a extra Windows CD laying around use that one to start it off via CD and click Windows recovery via the CD this wil just recover the system and load you back into Windows you wont lose anything but this fixed the problem for me and it might fix it for you.

  9. #8
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    faulty psu could be one reason

  10. #9
    Graphics Team Chief
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    Quote Originally Posted by Power View Post
    So you can't even get past the setup?
    Yes

    Spoiler!

  11. #10
    Graphics Team Chief
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    Quote Originally Posted by #Raiden View Post
    faulty psu could be one reason
    What do you recommend buying

    Spoiler!

  12. #11
    Graphics Team Chief
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    Quote Originally Posted by Armando Consalvo View Post
    I had this problem 2 days ago on my pc it kept restarting What you need to do is get to safe mode and go to Windows system recovery or if you have a extra Windows CD laying around use that one to start it off via CD and click Windows recovery via the CD this wil just recover the system and load you back into Windows you wont lose anything but this fixed the problem for me and it might fix it for you.
    I can't press and functions it just goes straight to that

    Spoiler!

  13. #12
    5 Year Veteran Josh Atwood's Avatar
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    Quote Originally Posted by Ezi Royal View Post
    I don't get the blue screen of death.
    Blue Screen (a.k.a Blue Screen Of Death (BSOD)) occurs when your system encounters an error and is not able to recover thus switching itself off to prevent further complications and most importantly, loss of data.

    From the video you posted, your machine isn't allowing you to get past the BIOS setup and NOT showing you a BSOD

    From my experience, I suggest you to head into the BIOS setup and navigate into the "Boot Settings" or related terms, make sure the boot priority is set in the following order;

    1st - Optical Disk Drive
    2nd - Hard Disk Drive
    3rd - Network/USB Drive

    Doing so will prioritize booting using the "CD" otherwise known as the Optical Disk Drive. If your system still fails to boot up windows normally here's what I recommend:

    If your computer comes with a windows disk, insert it in the drive and try booting, if it works, you will be running windows via the CD and if it runs normally, the problem is your current OS install.

    Otherwise, you could have had an HDD failure. Either replace your HDD, or buy a new one. If it is a very old LAPTOP, it's best that you buy a new one as laptop parts are expensive + difficult to replace on your own.

  14. #13
    Graphics Team Chief
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    Quote Originally Posted by Josh Atwood View Post
    Blue Screen (a.k.a Blue Screen Of Death (BSOD)) occurs when your system encounters an error and is not able to recover thus switching itself off to prevent further complications and most importantly, loss of data.

    From the video you posted, your machine isn't allowing you to get past the BIOS setup and NOT showing you a BSOD

    From my experience, I suggest you to head into the BIOS setup and navigate into the "Boot Settings" or related terms, make sure the boot priority is set in the following order;

    1st - Optical Disk Drive
    2nd - Hard Disk Drive
    3rd - Network/USB Drive

    Doing so will prioritize booting using the "CD" otherwise known as the Optical Disk Drive. If your system still fails to boot up windows normally here's what I recommend:

    If your computer comes with a windows disk, insert it in the drive and try booting, if it works, you will be running windows via the CD and if it runs normally, the problem is your current OS install.

    Otherwise, you could have had an HDD failure. Either replace your HDD, or buy a new one. If it is a very old LAPTOP, it's best that you buy a new one as laptop parts are expensive + difficult to replace on your own.
    It's a notebook ASUS. I'll give it a shot in the morning

    Spoiler!

  15. #14
    Soldier Aaron.'s Avatar
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    Quote Originally Posted by Ezi Royal View Post
    It's a notebook ASUS. I'll give it a shot in the morning
    Pending player - 24 hours for your reply and input.

  16. #15
    Sean Johnson
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    good excuse to buy something new bro

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  18. #16
    Sector 9 Director Mando's Avatar
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    Quote Originally Posted by Ezi Royal View Post
    I can't press and functions it just goes straight to that
    Try and use a Windows cd and put it in ur pc, then press F12 or whatever the key might be for you to Pick a starting option, in my case I was able to Pick 4 options you have to Pick option number 1 and start you PC via CD it'll then go to a Windows installation Setup and from
    There you should be able to Pick a Option Called system recovery hope u got a Windows cd laying somewhere lol

  19. #17
    Boss Hawg J's Avatar
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    Seems like some good advice has been given, if none of it works I'll try and give you some myself, given the situation I'm going to extend your response time.

    Pending original poster, 48 hours.
    an everyone wanna try eat with the team but you weren't there doing up missions

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  21. #18
    Graphics Team Chief
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    Nothing worked and I cannot insert a disc as it's a notebook

    Spoiler!

  22. #19
    4 Year Veteran 500 Posts500 Posts500 Posts500 Posts Cristiano.'s Avatar
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    In my opinion there's a PSU problem there, in order to run the computer, just call someone who's working with it or open a thread in a serious forum, as it is not a one.
    Last edited by Cristiano.; 3rd January 2017 at 06:08 AM. Reason: wrong.


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  23. #20
    1 Year Veteran 500 Posts KingDavid's Avatar
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    Can you post SS of your laptop settings?.
    Feel free to PM, I was a PC mechanic so I can help you.

 

 

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