Helper Related Complaint
Your in-game name:
Desmond_DeSantos
Date of incident:
12 April 2018
Helper(s) involved:
Check evidence
The rule(s) broken:
Not doing their job properly
Evidence (SS/Video):
3 helpers on duty, the guy is clearly trolling.

Yvonne VERBALLY WARNS him at his SECOND TIME

I don't care how busy you guys are, you're 3 helpers online, ON DUTY and you can't mute a guy that's clearly trolling for two times in a row? What's wrong with you?




So you verbally warn the guy that replied to the troller and then another helper decides to warn him. I'm not sure if you even read your handbook, it clearly says when to warn and when to mute and the fact that you guys don't do what you're supposed to do just shows that you are incompetent.

Quote Originally Posted by Helpers Handbook
- Players level 1-5 abusing:
The first time will receive a warning, the second time is a 1 hour muting, third time is a permanent mute [Helper Discretion]
Alexander is level 5.

This team is disgusting, you can't even punish people who offend others on your own chat and believe me I'm really offended off that.